Exciting news for mobile users across the country! A leading telecom provider has officially introduced the highly anticipated eSIM service. This digital SIM technology is set to revolutionize how we connect, offering more flexibility and convenience than traditional physical SIM cards. If you’re curious about what an eSIM is, how it works, its advantages, and most importantly, how you can get your very own, you’ve come to the right place. We’ll walk you through everything you need to know about embracing this modern cellular solution.
Understanding eSIM Technology
An eSIM, short for embedded Subscriber Identity Module, is essentially a digital version of the physical SIM card you’re used to. Instead of inserting a tiny plastic card into your phone, the eSIM is built directly into your device. This means your mobile number and network services are provisioned remotely by your telecom operator. There’s no physical card to swap, lose, or damage.
One of the coolest features of an eSIM is its rewritable nature. You can easily switch between network providers or activate multiple plans on a single device without ever changing a physical card. This technology follows global standards set by the GSMA, ensuring broad compatibility and reliability.
The Perks and Pitfalls of eSIM Technology
Like any technology, eSIMs come with their own set of advantages and a few considerations.
Advantages of eSIM
- Effortless Network Switching: Changing carriers or activating a new plan becomes incredibly simple, often done with just a few taps on your phone.
- Dual-SIM Convenience: Many eSIM-compatible phones can support two lines—one physical SIM and one eSIM—or even multiple eSIM profiles, giving you greater flexibility for personal and work numbers, or local and international travel.
- Space-Saving Design: By eliminating the need for a physical SIM tray, manufacturers can potentially make devices sleeker, allow for larger batteries, or add other features.
Disadvantages of eSIM
- Device Switching Can Be Tricky: Moving your eSIM profile to a new phone isn’t as straightforward as popping out a physical SIM. It often requires your network operator’s assistance or re-scanning a QR code.
- Potential for Device Tracking: Because an eSIM is embedded, if your device is lost or stolen, its network identity is inherently linked to the hardware, potentially making it easier for network operators to track the device’s last known location.
Is Your Phone eSIM Ready? Compatible Devices
Before you make the switch, it’s vital to check if your smartphone supports eSIM functionality. Generally, newer flagship models from popular brands are likely to be compatible. Here’s a list of some common series that support eSIM:
- Apple: iPhone XS, iPhone 11 series, iPhone 12 series, iPhone 13 series, iPhone 14 series, iPhone 15 series, iPhone 16 series, iPhone 17 series
- Samsung: Galaxy S21 series, Galaxy S22 series, Galaxy S23 series, Galaxy S24 series, Galaxy S25 series, Galaxy Note 20 FE, Galaxy Z Flip 3, Galaxy Z Fold 3, Galaxy Z Flip 4, Galaxy Z Fold 4, Galaxy Z Flip 5, Galaxy Z Fold 5
- Google: Pixel 4, Pixel 5, Pixel 6 series, Pixel 7 series, Pixel 8 series, Pixel 9 series, Pixel 10 series
Nepal Telecom’s eSIM Journey
Nepal Telecom, the country’s leading public telecommunications provider, has taken a significant step by becoming the first carrier to offer eSIM connectivity in Nepal. The company had planned for this initiative in the fiscal year 2078/79, dedicating resources to deploy its own eSIM platform.
The NTC eSIM service officially became available in Nepal on Bhadra 31, 2079 (September 16, 2022). Initially, the rollout was limited, with only 50 units distributed on the first day from a single branch office in Sundhara. However, the service has since expanded, and you can now acquire an eSIM from all Nepal Telecom counters, including those outside the Kathmandu Valley.
Confirming eSIM Compatibility on Your Device
Want to be absolutely sure your phone can handle an eSIM? There’s a simple trick!
- Dial a Code: Open your phone’s dialer and type
*#06#. If your device is eSIM compatible, you should see an “EID” (Embedded Identification Document) value appear alongside your IMEI numbers. - Check Settings: You can also find this information within your phone’s settings. Look for a section like “Status Information” or “About Phone,” which might contain eSIM details.
- Product Page Review: For definitive information, always consult your phone’s official product page or manufacturer’s website.
How to Get Your NTC eSIM in Nepal
Getting an NTC eSIM is a straightforward process, whether you’re an existing customer or looking for a new connection.
For Existing NTC Customers (eSIM Upgrade)
If you already have a physical NTC prepaid or postpaid SIM, you can upgrade to an eSIM for a fee of 50 rupees.
For New NTC eSIM Connections
If you wish to obtain a brand new NTC eSIM number, the total cost will be 140 rupees (90 rupees for the new SIM equivalent + 50 rupees for the eSIM conversion charge).
Application Methods
You have two main options to apply for your NTC eSIM:
Online via the Nepal Telecom App/Website
- Fill out the Form: Complete the required application form online.
- Submit Documents: You’ll need to submit a live photo of an official identification document (e.g., citizenship card, passport). Ensure you have the physical document with you as the system usually requires a live capture, not an upload from your gallery.
- Receive QR Code: Once approved, a QR code containing your eSIM profile will be sent to your registered email address.
In-Person at an NTC Office
- Visit an Office: Head to any Nepal Telecom customer service center.
- Fill out the Form: Complete the application form provided.
- Submit Documents: Provide a photocopy of your citizenship card (both sides) or other valid identification.
An NTC staff member will assist you in activating the eSIM on your phone. This process usually takes just a few minutes if you’re next in line. You’ll also receive a physical paper copy of your QR code, ICCID (Integrated Circuit Card ID), and an activation code. Keep this safe, as it’s crucial if you ever need to switch your eSIM to a different phone.
Important Note: If you decide to revert to a physical SIM card in the future, you will need to visit an NTC office and complete a formal request.
Getting a New NTC eSIM via Khalti (Digital Wallet)
For added convenience, you can now purchase a new NTC eSIM through the popular digital wallet, Khalti. This allows you to complete the entire process from home!
- Open Khalti: Launch the Khalti app on your smartphone.
- Search for eSIM: In the search bar, look for “E-SIM” and select the “NTC Prepaid E-SIM” option.
- Fill Personal Information: Enter your full name, father’s, grandfather’s, and mother’s names, date of birth, and details of your identification document (Citizenship, Passport, Driving License, Voter ID, or National ID), including the issue date and your permanent address.
- Upload Documents & Photo: Upload clear photos of both the front and back of your original identification document. Crucially, you’ll also need to take a live, real-time photo of yourself.
- Contact Details: Provide your contact number and email address.
- Confirm Purchase: Hit the purchase button. The cost of 90 rupees will be deducted directly from your Khalti account.
- Follow-up: A Khalti representative will contact you within 24 hours to finalize the process.
Activating Your eSIM: A Step-by-Step Guide
Once you have your eSIM QR code, setting it up on your phone is straightforward for both Android and iOS devices.
- Access Settings: Go to your phone’s “Settings” menu.
- Find Mobile/Cellular Plan:
- Android: Search for “Add Mobile Plan” or navigate to the “SIM Card Manager” menu. The exact wording might vary slightly depending on your phone’s manufacturer.
- iPhone: Look for “Add Cellular Plan.”
- Scan QR Code: Select the option to scan a QR code for your eSIM profile.
- Follow On-Screen Prompts: Your phone will guide you through the remaining steps. You can typically customize the plan name (e.g., “Work,” “Personal”) for easy identification.
- Voila! Your NTC eSIM is now active and ready to use.
Using US-Purchased iPhones (eSIM Only) in Nepal
Apple’s iPhone 14, 15, 16, and 17 series sold in the US market are eSIM-only models, meaning they don’t have a physical SIM card tray. This has led many to wonder if these devices will work in Nepal. The good news is, with NTC now offering eSIM, they can work, but there are two critical factors to consider:
- Mobile Device Management System (MDMS): The Nepal Telecommunication Authority (NTA) implemented its MDMS service on September 15, 2022. Any smartphone brought into Nepal from foreign countries, including the US, must be registered under this system. Unregistered devices are considered illegally imported and will eventually be blocked from all telecom networks in Nepal. While the MDMS implementation has faced some challenges, it’s essential to register your device to ensure uninterrupted service.
- eSIM Availability: Since NTC now provides eSIM services, your US-variant iPhone can connect to the local network using an NTC eSIM.
In summary, a US-purchased iPhone 14, 15, 16, or 17 series will function in Nepal, provided it is properly registered under the NTA’s MDMS, and you activate an NTC eSIM on it.
Frequently Asked Questions about NTC eSIM
How much do I need to pay for an NTC eSIM?
If you’re an existing NTC customer upgrading from a physical SIM, it costs 50 rupees. If you’re getting a brand-new NTC eSIM number, the total charge is 140 rupees (90 rupees for the new connection + 50 rupees for the eSIM conversion).
Is eSIM safe to use?
Yes, eSIM technology is designed with robust security features and is considered very safe to use for your mobile communication needs.
Does an eSIM function like a regular SIM card?
Absolutely! An eSIM provides all the same functionalities as a traditional physical SIM card, allowing you to make calls, send messages, and use mobile data without any difference in performance.
Do I have to visit an NTC office to get an eSIM?
Not necessarily. While visiting an NTC office is an option, you can also convert an existing SIM to an eSIM online via the Nepal Telecom app/website, or purchase a new eSIM entirely through the Khalti digital wallet from the comfort of your home.
Conclusion
The introduction of eSIM technology by Nepal Telecom marks a significant leap forward for mobile connectivity in Nepal. Offering unparalleled flexibility, convenience, and a streamlined experience, eSIMs are poised to become the new standard. Whether you’re an existing NTC user looking to upgrade or someone seeking a fresh connection, getting an eSIM is easier than ever through both online and in-person options. Embrace this innovative digital solution and enjoy the future of mobile communication!