In an exciting development for smartphone users across Nepal, a leading tech brand has significantly expanded its presence by unveiling three brand-new official service centers. These new hubs are strategically located in Hetauda, Damauli, and Birtamod, aiming to bring reliable after-sales support closer to customers in these vital regions. This move underscores the company’s unwavering commitment to enhancing user experience and bolstering its nationwide service network.
Boosting Customer Care with New Centers
The three new service centers are now fully operational, bringing official product support to more corners of Nepal. Each facility is managed by TeleDirect Pvt. Ltd., a trusted partner that has long served as the brand’s official distributor outside the Kathmandu Valley. This collaboration ensures consistent quality and accessibility for all customers.
Special Launch Offers Await
To celebrate the grand opening, customers visiting the new Hetauda, Damauli, and Birtamod service centers can enjoy exclusive promotions for one month from their launch date. These special offers include:
- Completely free servicing for all devices.
- Free software upgrades to keep your devices running smoothly.
- Up to 25% discount on out-of-warranty spare parts and repair services.
- No service charges on out-of-warranty spare parts, making repairs more affordable.
Leadership’s Vision for Enhanced Service
A representative from the brand’s Nepal operations expressed enthusiasm about this expansion. They highlighted that opening these service centers simultaneously would provide Nepali consumers with more convenient and trustworthy official service. The company is confident that its enduring partnership with TeleDirect will further elevate service quality and accessibility across the nation.
Expert Care from Certified Technicians
Every new service center is staffed with highly skilled technicians. These professionals undergo rigorous training to meet the brand’s official standards, ensuring they can adeptly handle everything from routine troubleshooting to complex device repairs. Customers are warmly encouraged to visit their nearest center for expert consultations, reliable repairs, and comprehensive after-sales support.
Strategic Impact for Regional Customers
This expansion marks a strategic decision to better serve a large and growing customer base. The chosen locations — Hetauda, Damauli, and Birtamod — are significant population centers and serve as the headquarters for Makwanpur, Tanahu, and Jhapa districts, respectively. Bringing service centers to these key districts offers immense convenience for both individual customers and local shopkeepers, making warranty claims and repair arrangements much simpler and more efficient.
Conclusion
The launch of these three new service centers is a clear testament to the brand’s dedication to its Nepali customers. By strategically expanding its service network and offering attractive launch promotions, the company is not only improving accessibility but also reinforcing its promise of quality after-sales support. This initiative ensures that users across more regions of Nepal can enjoy peace of mind, knowing that expert care for their devices is always within reach.